Frequently asked questions
Your new ceramics are dishwasher safe, however dishwashers are often a harsh environment that can be tough on handmade ceramics. Handwashing is recommended to maintain quality over the long term.
Handmade ceramics are susceptible to thermal shock, which can result in cracking or premature breakage. Avoid placing your ceramics extreme temperature environments, such as the freezer or a high temperature oven.
Custom orders are accepted on a case-by-case basis. If you have a project in mind, feel free to to email us at hello@kelseybullen.com.
Our shop includes several made-to-order items that are part of our core collection. These items are not currently in stock, but are available for pre-order. Please anticipate a 6-8 week lead time for these orders.
Our ceramics are currently only available for local pick up in Qualicum Beach.
Absolutely! The studio and gallery space is open by appointment Tuesdays - Fridays. Please call or email to set up a time to visit.